Privacy Policy

1. Information We Collect

We collect minimal information to provide our service:

• Email address: To send you summaries and account notifications
• Payment information: Processed securely through Stripe (we don't store card details)
• Usage data: Which videos you request summaries for and when
• Account preferences: Your subscription plan and delivery settings
• Support communications: When you contact us for help

2. How We Use Your Information

Your information helps us:

• Generate and deliver your video summaries
• Process payments and manage your subscription
• Provide customer support when you need help
• Improve our AI summarization quality
• Send important account and service updates
• Ensure service security and prevent abuse

3. Information Sharing

We never sell your personal information.

We only share your data with trusted service providers who help us operate:

• Stripe: For secure payment processing
• Resend: For email delivery of summaries
• Supabase: For secure data storage
• Vercel: For website hosting and performance

These providers are bound by strict data protection agreements and can only use your data to provide their specific services.

4. Data Security

We take security seriously and implement multiple protection layers:

• All data is encrypted in transit and at rest
• Access controls and admin authentication
• Regular security audits and monitoring
• Secure infrastructure with enterprise-grade providers
• Rate limiting to prevent abuse
• Audit logging for all admin actions

5. Your Rights and Choices

You have full control over your data:

• Access: View all data we have about you
• Update: Change your email or preferences anytime
• Delete: Request complete account and data deletion
• Export: Download your data in a portable format
• Unsubscribe: Stop receiving summaries or marketing emails

To exercise these rights, email us at hello@contentcrunch.co and we'll respond within 7 days.

6. Data Retention

We keep your data only as long as necessary:

• Active accounts: Data kept while your subscription is active
• Cancelled accounts: Data deleted within 90 days of cancellation
• Payment records: Kept for 7 years for tax/legal requirements
• Support tickets: Kept for 2 years to help with future issues

7. International Users

Our service is available globally. If you're outside the EU, your data may be processed in other countries. We ensure all processing meets EU privacy standards regardless of location.

8. Changes to This Policy

We may update this policy occasionally to reflect service changes or legal requirements. We'll email you about significant changes and post updates on this page.

9. Contact Us

Questions about your privacy or this policy? We're here to help: